Who is responsible for your personal data?

HealthEmove is an app from the Amsterdam Health & Technology Institute (“Ahti”). Ahti is a not-for-profit organisation. Ahti is responsible for the processing of your personal data within the pilot HealthEmove. You decide which data you add to the HealthEmove application and how you use the application. Ahti does not see the content of your data. 

Which personal data do we process?

When you use the app, the following data may be processed: 

• Your contact information (for example your name and email address) 

• Your account information (the username and password you choose) 

• (Pictures of) care‑ or medical documents that you add, for example, documents from doctors, care providers or other professionals. 

• Other information and documents that you enter into the app — such as life events, notes or voice messages. 

• Usage and research information: anonymous or statistical information about your use of the app (e.g. which button you click) and your answers to questions about HealthEmove. This is used for research and further development (“Research Information”). 

We cannot see the contents of your care documents (or other information) that you add. 

Optional: Help with retrieving care documents

If you want support in obtaining care‑documents, you may choose to be assisted by a member of the HealthEmove team of Ahti. We can help by providing an explanation and a step‑by‑step plan; you yourself request the documents from your care providers and receive them. Afterwards, you upload the documents into the app. 

Where are your personal data stored?

Care documents and other information that you add to the app are stored in your personal “data vault”. This vault is hosted on servers in the EU (Germany). Your data vault is a private, isolated portion of the storage on these servers. The information is encrypted. It canonly be decrypted by you and is only decrypted and shared with others when you choose to do so. 

How do we secure your personal data?

• Access to the app is secured via a One Time Password (OTP) which you receive via email. This means you receive an email to confirm your identity when you first use the app and whenever you log-in. Afterwards, you may be asked if you want to enable biometric protection (e.g. fingerprint or face recognition) for extra security. 

• Both the server hosting the app and the internet connections used are strictly secured against misuse and unauthorized access, in compliance with the legal standards for processing health data (NEN7510). 
• When your personal data is transmitted over the internet, they are always encrypted; likewise, when stored, they remain encrypted.