If you are currently in Greece – on the mainland, or on a Greek Island – you can find relevant information below on finding healthcare and social support.
Greece
If you are currently in Greece – on the mainland, or on a Greek Island – you can find relevant information below on finding healthcare and social support.
Greek Emergency Numbers
Number | Purpose | Hours / languages |
112 | European emergency number | 24/7 |
166 | Ambulance | 24/7 |
100 | Police | 24/7 |
199 | Fire brigade | 24/7 |
108 | Coast guard | 24/7 |
1109 | Human trafficking | 24/7; Greek, English, other languages via option 2 |
15900 | SOS line for violence against women | Greek, English |
1056 / 116111 | Children’s SOS line and European child helpline (The Smile of the Child) | 24/7; many languages on request |
116000 | Missing children hotline | 24/7 |
15107 | National emergency mechanism for homeless or vulnerable unaccompanied children WhatsApp/Viber: +30 694 277 3030 | Mon–Fri 08:00–22:00, Sat 11:00–19:00; English, Farsi, Arabic, French, Punjabi and others |
1018 | Suicide prevention (Klimaka) | Greek, English |
11528 | LGBTIQ+ support (Dipla Sou) (not specifically for mobile populations, may not have language capacities) | Mon–Fri 13:00–21:00 |
210 779 3777 | Poison control centre | 24/7; Greek only |
+30 693 472 4893 | Hellenic Red Cross – remote interpreting in public health facilities (WhatsApp) | Mon–Fri 08:30–20:00; 16 languages |
Entitlements for different types of migrants
Group | Entitlement | How |
Asylum seekers | Free public primary, hospital, pharmaceutical and psychiatric care | PAAYPA number on the asylum card, issued after full registration. Deactivated when the right to stay ends. |
Recognised refugees | Same rights as Greek citizens | The PAAYPA expires about one month after the residence permit is issued; people must switch to an AMKA at an EFKA office (residence permit, tax number, proof of address, employer statement). If they do not switch in time, they lose access. |
Undocumented migrants | Emergency and life-threatening care only | Hospital emergency department, or call 166. |
Children (regardless of status) | Free access | Art. 33, Law 4368/2016. |
Vulnerable groups (pregnant women, torture survivors, people with disabilities, etc.) | Right to care, including psychological care | Art. 33, Law 4368/2016. Access is patchy in practice. |
Support organisations in different regions in Greece
Lesvos
Organisation | What it means for refugees | Hours / contact |
Boat Refugee Foundation (BRF) | Medical and psychological care in the camp | Located inside Mavrovouni camp 18:00 – 22:30; 7 days a week |
MSF (Médecins Sans Frontières) | Clinic in Mytilini mental health (PTSD, depression, crisis care), sexual and reproductive health including care after sexual violence, STI care and family planning; triage for new arrivals by sea; health promotion and cultural mediators | Day-care centre, Monday till Friday |
Government Clinic by IPPOKRATIS (IOM) | The primary point of contact for mental health and psychosocial support is the on-site health care and psychosocial support unit in the accommodation facilities | Monday till Friday, 8:00 AM to 2:00 PM |
Legal Centre Lesvos | Free legal help: asylum, subsequent applications, criminal defence (including “illegal stay” and smuggling charges) | legalcentrelesvos.org |
Fenix Humanitarian Legal Aid | Legal aid and psychosocial support | Agiou Therapontos 5, Mytilene info@fenixaid.org |
RSA, Greek Council for Refugees (GCR), HIAS Greece, European Lawyers in Lesvos | Legal aid and asylum procedures | Via their websites |
Athens
Organisation | Services | Address / hours / phone |
Doctors of the World (MdM) – Open Polyclinic | GP care, specialists, dentistry, medicines, free lab tests, psychological support, social service. Explicitly open to people without documents. | Sapfous 12, Omonoia Mon–Fri, approx. 08:00/09:00–16:00/17:00 (sources differ) 210 321 3150; appointments 210 321 3485 |
PRAKSIS | GP care, gynaecology, dentistry, free medicines, psychiatry, HIV and hepatitis testing | Sarpidonos 24, Kolonos Mon–Fri 09:00–17:00 210 821 3704 |
SAMS Hellas | Provides free physical health, mental health, dental care, and psychosocial support to refugees, migrants, and vulnerable populations | Contact the office at +30 210 5239868 or mobile +30 6973934243; for psychosocial support referrals, use +30 6983094414. |
Babel | Psychiatric and psychological support | Mon–Fri 10:00–16:00; English, French, Lingala, Farsi, Arabic, Kurmanji +30 210 861 6280 |
Global Brigades polyclinic | Paediatrics and vaccinations, gynaecology, eye care and free glasses | Pl. Karaiskaki, Metaxourgeio Mon–Fri 09:00–17:00 WhatsApp 698 856 1427 (EN/FR/GR), 694 070 4108 (Arabic), 694 070 4111 (Farsi) |
LGBTIQ+ support | LGBTIQ+ support also WhatsApp (Safe Place Greece) | Mon–Fri 10:00–18:00; English, Greek, Arabic, French, Farsi, Spanish +30 698 675 2325 |
Babel | Mental health care | 210 861 6280 |
Medical Solidarity International | Primary care and help navigating the public health system | WhatsApp +30 694 748 6324 Mon–Fri 09:00–17:00 |
Hellenic Red Cross / Solidarity Now | Health and social support | 210 361 3848 / 210 677 2500 |
Thessaloniki and northern Greece
Organisation | Services | Contact |
Doctors of the World Thessaloniki | Primary care for people with limited or no access to the public system | Ptolemeon 29A – 2310 566 641 Lagkada 57 – 2316 009 060 |
Med’EqualiTeam | Free primary care at the WAVE centre (set up specifically for undocumented people), in Serres and Kavala, and a mobile clinic for camps. Explicitly for “documented or undocumented”. | info@medequali.team |
Doctors of the World Kavala | Primary care | Karanou 13 – 2510 227 224 |